Privacy Policy

1. Introduction
Welcome to Acuhealth.life LLC.
We are committed to protecting your privacy and complying with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [www.acuhealth.life].

2. Information We Collect
A. Personal Information You Provide

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed by secure third-party providers)
• Account login details (if applicable)
• Customer service communications

B. Automatically Collected Information

• IP address
• Browser type and device information
• Usage data (pages visited, time spent)
• Cookies and tracking technologies

3. Legal Basis for Processing (GDPR)
If you are located in the EU/EEA or UK, we process your data under the following legal bases:

• Contractual necessity (to fulfill orders)
• Legitimate interests (website improvement, fraud prevention)
• Legal obligation
• Consent (for marketing emails or cookies where required)

4. How We Use Your Information
We use your personal information to:

• Process and ship orders
• Provide customer service
• Improve our website and services
• Send transactional communications
• Send marketing communications (only with consent)
• Prevent fraud
• Comply with legal requirements

5. Sharing of Personal Information
We do not sell personal information.
We may share information with:

• Payment processors (e.g., Stripe, PayPal)
• Shipping carriers
• Website hosting providers
• Email marketing platforms
• Legal authorities when required

All service providers are contractually obligated to safeguard your data.

CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have the right to:
1. Right to Know
Request details about:

• Categories of personal information collected
• Sources of information
• Business purpose for collecting
• Third parties with whom information is shared

2. Right to Delete
Request deletion of your personal information, subject to legal exceptions.
3. Right to Correct
Request correction of inaccurate information.
4. Right to Opt-Out of Sale or Sharing
We do not sell personal information. If this changes, we will provide a “Do Not Sell or Share My Personal Information” link.
5. Non-Discrimination
We will not discriminate against you for exercising your rights.
To exercise rights, contact:
info@acuhealth.life

GDPR DATA SUBJECT RIGHTS
If you are located in the EU/EEA/UK, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure (“Right to be Forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

You may also lodge a complaint with your local data protection authority.
To exercise rights, contact:
info@acuhealth.life

6. Data Retention
We retain personal data only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes

7. International Data Transfers
If you access our Website from outside the United States, your information may be transferred to and processed in the United States. We implement safeguards where required by law.

8. Cookies
We use cookies to:

• Operate the Website
• Analyze traffic
• Remember preferences

Users in the EU will be presented with a cookie consent mechanism.

9. Data Security
We implement reasonable administrative, technical, and physical safeguards. However, no transmission over the Internet is completely secure.

10. Children’s Privacy
Our Website is not directed to children under 13. We do not knowingly collect information from children.

11. Contact Information
Acuhealth.life LLC
Email: info@acuhealth.com
Address: 13220 admiral ave unit d marina del rey ca 90292

TERMS & CONDITIONS
Effective Date: 2/20/2026
1. Agreement to Terms
By accessing or using [www.acuhealth.life], you agree to be bound by these Terms & Conditions.
If you do not agree, do not use the Website.

2. Products and Medical Disclaimer
Our products (including bandages and related medical supplies) are intended for general first aid use only.
They are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional for medical concerns.

3. Orders & Payment

• All prices are listed in USD (unless otherwise stated).
• We reserve the right to refuse or cancel orders.
• Payment must be received before shipment.

4. Shipping & Returns
Shipping times are estimates and not guaranteed.
Returns are accepted within [X] days of delivery, provided items are unused and in original packaging.
Refunds will be processed to the original payment method.

5. Intellectual Property
All content on this Website (logos, text, images, graphics) is the property of acuhealth.life LLC and protected by intellectual property laws.
You may not reproduce or distribute content without written permission.

6. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Product misuse

Total liability shall not exceed the amount paid for the product.

7. Indemnification
You agree to indemnify and hold harmless acuhealth.life LLC from any claims arising from misuse of products or violation of these Terms.

8. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

9. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted with a revised effective date.